At Summer Furniture, we are committed to ensuring your satisfaction. Once we receive your return, we’ll work quickly to process your refund in a smooth and timely manner.

Refund Eligibility

To be eligible for a refund:

• Your return must be approved in advance

• The item must be received in its original condition

• It must include the original packaging and proof of purchase

Returns that do not meet these requirements may be refused or subject to a partial refund.

Refund Process

Once your return is received and inspected, we will notify you via email regarding the status of your refund.

If approved, your refund will be processed to your original method of payment within 10 business days. Please note:

• Refund times may vary depending on your bank or credit card provider

• Shipping costs (if applicable) are non-refundable unless the item was faulty or incorrect

Late or Missing Refunds

If you haven’t received a refund after 15 business days from approval:

1. Check your bank account again

2. Contact your credit card company or payment provider (processing times can vary)

3. If you’ve done all of the above and still haven’t received your refund, please contact us at:
   support@summerfurniture.co.uk

Refunds for Damaged or Incorrect Items

If your item was damaged, defective, or incorrect, and your return is approved, you will receive a full refund, including any original shipping charges where applicable.

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Still Need Help?

For any questions or concerns about returns, refunds, or exchanges, our team is here to help.
Contact us at: support@summerfurniture.co.uk