At Summer Furniture, we want you to love your purchase. If you're not completely satisfied, we're here to make the return process as smooth as possible.

30-Day Return Window

You have 30 days from the date of receiving your order to request a return.

To be eligible for a return, your item must be:

• Unused and in its original condition

• In its original packaging

• Accompanied by a valid proof of purchase

Returns that do not meet these conditions may not be accepted.

How to Start a Return

To request a return, please email us at support@summerfurniture.co.uk with your order number and the reason for return.

Once your return request is approved, we’ll provide:

• A return shipping address

• Instructions for sending your item

• A return shipping label (if applicable)

Important: Items sent back to us without prior authorisation will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or not what you ordered, contact us within 48 hours of receiving your item. Be sure to include:

• Your order number

• A description of the issue

• Photographs showing any damage or defects

We’ll work quickly to resolve the issue.

Non-Returnable Items

The following items are non-returnable:

• Custom or personalised items

• Perishable goods (e.g. plants or flowers)

• Personal care products

• Hazardous materials or flammable substances

• Gift cards

• Sale or clearance items (unless faulty)

If you’re unsure whether your item can be returned, please reach out to us before purchasing or returning.

Still Need Help?

For any questions or concerns about returns, refunds, or exchanges, our team is here to help.
Contact us at: support@summerfurniture.co.uk